We supply digital software licences and instructions. No physical box, DVD or courier shipment is included. Product illustrations do not promise physical packaging. The website currently adds no physical shipping fee.
2. Delivery commitment
Please allow up to five minutes after successful payment verification to receive your licence delivery by email and our team’s WhatsApp message. Your private order page shows payment and fulfilment progress. A browser return page alone does not establish successful payment.
3. What you receive
Delivery includes the purchased product/quantity, allocated licence information, edition-specific setup instructions and a private order-access link where applicable. Keys and links are confidential. Use only official installers and the entitlement supplied for the purchased edition.
4. Correct contact details
Provide an email address and phone number you control. Check spam/junk folders. WhatsApp delivery requires the correct WhatsApp-enabled number and a message sent by our team; it is not an automatic WhatsApp API service. Contact support if you prefer not to receive licence information through WhatsApp.
5. If delivery is delayed
If delivery has not arrived within five minutes after verified payment, contact +91 94191 66768 or the contact page with your order number. Provider outages, payment verification problems or incorrect contact details can cause delays. We will investigate and arrange the appropriate fulfilment or remedy under our refund policy; do not place repeated paid orders to resolve a missing delivery.
6. No incomplete delivery emails
A licence email is prepared only when the complete order’s required keys and instructions are available. The order page may remain in preparation until then. No blank licence email is treated as successful delivery.
7. Returns
Returns follow the return and refund policy at https://aerocart.co.in/policy/refund.
Countries: India.
Returns: Accept returns for both defective and non-defective products.